Remote Hands Services

Remote Hands Services provides customers with experienced, on-site personnel to provide maintenance, installation and assistance with equipment to help keep your operations running smoothly.

The following types of tasks are examples of what are included in this Service:

  • Reboot of a Server
  • Observation and reporting on client’s Infrastructure
  • Changing back-up tapes
  • Securing or verifying cabling to connections
  • Re-seating Drives
  • Inserting Customer provided media
  • Typing Customer provided commands on a keyboard console